Returns, Shipping & Cancellation Policy
Our number one priority to our customers is delivering exceptional customer service and ensuring customer satisfaction.
All orders that meet or exceed $50 get free 3-Day Standard Shipping and delivery Monday-Saturday excluding Sunday’s and federal holidays and are shipped within 24-Hours or less. Customers can purchase 2-Day Expedited Shipping FedEx for $8.99 at checkout if their order is below $75. Orders that meet or exceed $75 will get free 2-Day Expedited Shipping via FedEx.
Orders that meet or exceed $200 will need signature confirmation.
Returns Policy Satisfaction Guarantee:
Our priority is to deliver pharmaceutical grade, unrivaled hemp products containing all the healing whole-plant properties that come straight from nature. We believe our products can provide the most awe-inspiring wellness that hemp has to offer and therefore offer a 30-Day Money Back Guarantee to deliver that promise.
Within 30-Days, please contact customer service at 360-682-3388 or email us at firstname.lastname@example.org and provide us with your order number and explain the reason for the return. Customer Service will then email you a return shipping label free of charge or provide you with a drop off option to return the item. Please allow between 5-7 business days for returns to be processed and refunds to be issued.
If an order has not left our warehouse for shipping, we will be able to cancel it and issue your refund. However, if the item has left the warehouse and has been shipped, we will no longer be able to cancel it. We will try to intercept the package by any means necessary to cancel the order. If by then an order shipped and you receive a package you wanted to cancel, please contact customer service at 360-682-3388 or email us at email@example.com and provide us with your order number and explain the reason for the return within 30-Days of purchase.